Call Quality Analyst
Job Description
job detailsRole: Quality AnalystLocation: Chennai, IndiaRequirements:\xc2\xb7 2+year in an international BPO, working as a voice service rep\xc2\xb7Open to work late (3pm to 12am)\xc2\xb7Fast learner and responsible in completing the task within TAT.\xc2\xb7Experience in QA is added advantage.\xc2\xb7Good Communication, should be able to articulate their thoughts in words.\xc2\xb7Any Graduate, B.E/B. Tech preferredResponsibility:\xc2\xb7Listen/Audit calls by the call centre agents\xc2\xb7Needs to give feedback on the audited calls.\xc2\xb7Work on creating and publishing reports for stakeholders and Vendors.\xc2\xb7Good at problem solving and logical thinking.Benefits:\xc2\xb75-day workweek with Saturdays and Sundays off.\xc2\xb7Great learning and growth opportunities.Note for Recruiter:\xc2\xb7Open to relocate if in case candidate is out of Chennai\xc2\xb7Flexible to Night shift. No Cab or shuttle facilities provided as of now....
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Job Detail
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Job IdJD3434230
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear