Call Handler

Year    DL, IN, India

Job Description

Responsibilities: Answer incoming calls and respond to customer's emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer complaints using applicable software Process orders, forms, and application Route calls to appropriate resources Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary

Mor information 87OO426O29

Job Types: Full-time, Permanent, Fresher

Pay: ?9,767.90 - ?17,867.55 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person

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Job Detail

  • Job Id
    JD3479288
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year