Call Executive

Year West Mambalam, Chennai, Tamil Nadu, India

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Responsibilities:

Answer incoming calls and respond to customer inquiries promptly and professionally
Provide accurate information about our products, services, and promotions
Resolve customer complaints and issues efficiently and escalate to appropriate departments when necessary
Keep detailed records of customer interactions and transactions
Follow communication procedures, guidelines, and policies
Meet performance targets for call volume, quality, and customer satisfaction
Collaborate with team members and other departments to ensure excellent customer service
Stay up-to-date with product knowledge and industry trends

Job Types: Full-time, Permanent Salary: 18,000.00 - 22,000.00 per month Benefits:

Schedule:

Supplemental pay types:

Experience:

Language:

Work Location: In person

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