Call Coordination Specialist

Year    Thiruvananthapuram, Kerala, India

Job Description

We are currently seeking dedicated and motivated female candidates for a work-from-home position focused on call management and coordination within our two-wheeler workshop. This is an excellent opportunity for individuals who prefer the flexibility of remote work and have a strong knack for organizing tasks and ensuring smooth workflow. Responsibilities: Handle incoming calls and inquiries from customers, addressing their concerns and providing necessary information regarding our two-wheeler workshop services. Schedule appointments and maintain an organized calendar to ensure efficient time management for the workshop team. Coordinate with technicians and other staff members to ensure timely completion of tasks and projects. Collaborate with the sales team to assist in lead generation and customer follow-up, fostering a positive customer experience. Maintain accurate records of customer interactions and transactions using our designated systems or software. Offer support and assistance to the workshop manager in day-to-day operations as required. Requirements: Female candidates with excellent communication skills and fluency in the local language. Proficiency in handling calls and resolving customer queries effectively and professionally. Strong organizational and multitasking abilities to manage and prioritize multiple tasks simultaneously. Ability to work independently and remotely, demonstrating self-motivation and accountability. Prior experience in customer service, call handling, or coordination roles would be an advantage. Additional Information: This is a work-from-home position, allowing you to have a flexible schedule and manage your work-life balance effectively. There are no sales targets associated with this role, ensuring a stress-free working environment focused on coordination and support. We offer competitive remuneration and growth opportunities within the company. If you are a proactive and detail-oriented individual who thrives in a remote work setup and enjoys ensuring smooth workflow and coordination, we would love to hear from you. Join our dynamic team and contribute to the success of our two-wheeler workshop. To apply, please send your updated resume and a brief cover letter outlining your relevant experience and skills to 9846623132 (Whatsapp) Job Types: Full-time, Regular / Permanent, Fresher, Contractual / Temporary, Freelance
Contract length: 11 months Salary: 98,000.00 - 910,000.00 per month Benefits:

  • Cell phone reimbursement
  • Work from home
Schedule:
  • Day shift
Supplemental pay types:
  • Commission pay
  • Performance bonus
Ability to commute/relocate:
  • Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
  • total work: 1 year (Preferred)
Speak with the employer
+91 9846623132

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Job Detail

  • Job Id
    JD3101877
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Thiruvananthapuram, Kerala, India
  • Education
    Not mentioned
  • Experience
    Year