Call Centre Executive Fresher

Year    DL, IN, India

Job Description

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication "scripts" when handling different topics
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell services when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• More information 87OO426O29

Job Types: Full-time, Permanent, Fresher

Pay: ?10,136.32 - ?17,430.84 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• Hindi (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3475696
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year