Call Centre Agent

Year    Bikaner, RJ, IN, India

Job Description

Studybase is looking for a passionate and experienced individual to join us as a Customer Support Executive. Responsible for contacting customers and responding to their requests in a professional manner. Main goal for this role is to ensure excellent customer satisfaction to the customers. In addition to this, candidate should have good listening skills with the ability to complete the required tasks simultaneously.

Responsibilities



Understanding the products and services provided by the company. Supporting the customer through an email ticketing system and phone calls. Resolving customer complaints and queries. Providing the new employees with training sessions for enhancing their skills. Offering exceptional customer service and satisfaction. Following up with customers for any further information. Taking feedback from the customers. Contributing the work to the company's knowledge base. Maintaining a healthy relationship with the clients.

Qualifications :

Bachelor's degree

Job Types: Full-time, Permanent

Pay: ?9,895.83 - ?31,491.76 per month

Benefits:

Provident Fund
Schedule:

Day shift
Language:

Hindi (Preferred)
Work Location: In person

Speak with the employer


+91 8690167193

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Job Detail

  • Job Id
    JD3651896
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bikaner, RJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year