• Answer incoming customer phone calls and take appropriate action for each call
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
• Input data into the company computer platform to keep each customer record updated
Job Types: Full-time, Permanent, Fresher
Pay: ?10,085.96 - ?17,463.97 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Language:
• Hindi (Preferred)
Work Location: In person
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