JD-Responsibilities:
• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets
Requirements and skills-
• Previous experience in a customer support role
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multitask, set priorities and manage time effectively
• Qualification- Any Graduate.
Location : Work from home
Candidate should based from NCR and ready to go office once in a week
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?15,000.00 per month
Education:
• Bachelor's (Preferred)
Work Location: In person
Speak with the employer
+91 7017656815
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