Job Description

Job Title: Telecaller/Call Center Executive

Location: Remote/Work from Home

Job Type: Full-Time

:

We are seeking a dedicated and enthusiastic Telecaller/Call Center Executive to join our team. The ideal candidate will be responsible for conducting surveys in Malayalam, updating data in Google Sheets, and providing daily reports.

Key Responsibilities:

• Conduct telephonic surveys in Malayalam with a high level of professionalism and courtesy.
• Accurately record survey responses and update data in Google Sheets.
• Ensure data integrity and confidentiality at all times.
• Provide daily EOD reports summarizing survey results and activities.
• Maintain a high level of customer satisfaction and address any queries or concerns promptly.
• Collaborate with team members to achieve targets and improve processes.

Requirements:

• Proficiency in Malayalam (both spoken and written).
• Basic knowledge of Google Sheets and data entry.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Previous experience in a call center or customer service role is a plus.

If you are passionate about customer service and have the skills and experience required for this role, we would love to hear from you!

How to Apply:

Please send your resume and a cover letter to Guru@kbs.business or hr@kbs.business with the subject line "Application for Telecaller/Call Center Executive."

Whatsapp (Message only): Guru| +91 9840329517

Job Types: Full-time, Fresher, Freelance
Contract length: 10-15 days

Pay: From ?12,000.00 per month

Benefits:

• Work from home

Schedule:

• Day shift
• Fixed shift

Work Location: Remote