Job Description

Position - Call center Executives

Process - US Voice Process

Experience - 6months-4 years of relevant experience

Mode - Work from office (WFO)

Shift - 24x7, rotational shift

Transport - provided only for night shift (either pickup or Drop)

Role Description

This is a full-time on-site role for a Call Center Executive in Bengaluru. The Call Center Executive will be responsible for providing customer support, service, communication, working in contact centers related tasks on a daily basis.

Qualifications

• Customer Support, Customer Service, and Communication skills
• Contact Center operations experience
• Excellent interpersonal skills and ability to handle multiple tasks simultaneously
• problem-solving abilities and a customer-centric approach
• Proficiency in using call center technology and CRM software
• Prior experience in a similar role into international Voice Process (US) is a must
• Willingness to work on rotational shift, Desired from E-commerce / Fulfillment Centers or Logistics domain experience

Hiring Process:

1. Online Test

2. Manager Round

3. Client Round

4. HR Discussion

Note: Most of the rounds can be on video call, only once the candidate will have to come in person.

Job Type: Full-time

Pay: ?20,000.00 - ?40,000.00 per month

Benefits:

• Health insurance

Schedule:

• Rotational shift

Supplemental Pay:

• Shift allowance

Education:

• Bachelor's (Required)

Experience:

• Technical support: 1 year (Required)
• tele sales: 1 year (Required)
• total work: 1 year (Required)

Language:

• English (Required)

Work Location: In person