Job Description

SCOPE OF WORK

Title : Intern
Department : Call Centre
Location : Jaipur, Rajasthan
No: of opening : 02

Background

Foundation for Reproductive Health Services India (FRHS India) is a registered not-for-profit organization operating since 2009. FRHS India is an affiliate of Marie Stopes International (MSI), a global organization providing personalized contraception and safe abortion services to women and girls. MSI's local teams of professionals are passionate about the work they do in communities across 37 countries.
The high quality services we provide, give a woman the power to choose if and when she has children so that she's free to pursue her plans and dreams for herself and her family. Our mission is "Your Body, Your Choice, Your Future".

FRHS India is the No. 1 provider of Clinical Family Planning services in private and non-profit sector in the country. We provide quality family planning and safe and legal abortion services to women in need, through multiple channels that comprise of our own clinics, clinical outreach teams and public sector support to Government facilities. We are currently working in the states of Rajasthan, Bihar and Uttar
Pradesh in Public Private Partnership (PPP) with state governments. In 2020, our teams directly provided family planning choices and quality services to over 146,425 clients that delivered a Couple
Year Protection (CYP) of over 1.69 million.

It is a role requirement that the job holder must fully comply with, promote and live FRHS India's CORE VALUES.

Mission driven Client-centered Accountable Courageous Resilient Inclusive

Scope of Assignment

• Interns will work closely with the Clinical Consultant.
• Interns will be oriented on the questionnaire and the process involved.
• They will be engaged for a period of 5-6 months.
• Make calls to the clients who were served by the Organization for family planning and reproductive health services and need to enter data in the dedicated data entry template based on responses received from the clients.
• They will work for 6 days a week from the office to make the call. Office timing will be 9:30 AM to 6:00 PM
• Complete the sample of calls in the internship period.
• Ensure data accuracy while entering data in the dedicated template.
• Other - data consolidation, reporting and analysis.
• All the communication will be in Hindi.

QUALIFICATION AND EXPERIENCE

• 12th pass or Graduate/ Post graduation/MSW
• Interest in and a reasonable understanding of public health in general, family planning and safe abortions in particular.
• Fresher can apply for this role.

SKILLS AND COMPETENCIES

• Analytical and coordination skills
• Basic computer skills- Word, Excel.
• Strong attention to details.
• Good interpersonal skills and strong in Hindi.

Job Type: Full-time

Pay: ?9,000.00 - ?10,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Language:

• Hindi (Required)