Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
Job Type: Full-time
Pay: ?10,026.79 - ?20,769.13 per month
Benefits:
Health insurance
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Language:
Hindi (Preferred)
Work Location: In person
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