Call Center Executive
Job Description
We are looking for an enthusiastic and dedicated Call Centre Executive to join our team at Mahajan Eye Centre. As a Call Centre Executive, you will be the first point of contact for our patients and clients, assisting them with inquiries, appointment bookings, and providing information regarding our eye care services. Key Responsibilities: Answer inbound calls and address inquiries from patients, clients, and potential customers regarding our services. Schedule and confirm appointments for consultations, surgeries, and follow-ups. Provide accurate information about services, prices, and availability. Handle patient complaints or issues with professionalism, ensuring satisfaction. Follow up on appointments, reminders, and patient queries. Maintain records of all customer interactions in the database. Coordinate with other departments to ensure smooth operation and timely delivery of services. Ensure all calls are answered in a courteous and efficient manner. Assist in other administrative tasks as required.
Job Type: Full-time
Pay: From ?15,000.00 per month
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3564801
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDL, IN, India
-
EducationNot mentioned
-
ExperienceYear