Job Description

Job Responsibilities:

• Provide MCAD Support on PTC Creo and Oracle Agile EC to product designers across globe
• Administers, maintains, and evaluates MCAD/ECAD/CAE and other Engineering design applications and related system.
• Installation, configuration, and support of MCAD/ECAD/CAE applications in Client systems.
• Troubleshoot application software problems and Work with vendors and other IT related areas to resolve the issues.
• Maintain license servers, monitor license availability, generate license utilization report, analyse, and optimize license requirement.
• Support and Administration of PLM-CAD integrations. (XPLM Oracle CAD Connector, Windchill CAD Workgroup management)
• Provide functional support for CAD data migrations from Legacy system to Oracle Agile PLM, Windchill.
• Coordinates and/or performs software and operating system maintenance on CAD workstations and servers.
• Adheres to global IT standards, policies and procedures and coordinate related activities with global IT teams.
• Develop effective working relationships with internal and external business partners.


Training end users on new enhancements in CAD-PLM applications.
• Create and maintain standard and Training documents.
• Support and Maintain Other Engineering application like SOLIDEDGE, AutoCAD, mentor Graphics, Ansys as required.
• Participate in ongoing technical support efforts focusing on the Oracle Agile and Cloud PLM Platform
• Gathers requirements from Design Engineers, Supply Chain, Program Management, Manufacturing Engineers and develops technical solutions impacting these stakeholders.
• Creo Customization using Creo/toolkit API.

Qualification and Experience:

• Bachelor's or master's degree in mechanical engineering (preferred) or Equivalent.
• Experience: 5 to 10 years of overall experience in Engineering MCAD/ECAD/CAE and PLM Applications administration and support.
• At least 5 + years of technical support experience in Creo is must.
• At least 5 + years' experience in PLM tool is must. Preferable in Oracle Agile or Windchill.
• Excellent working experience in maintaining major MCAD/ECAD applications such as PTC Creo, Inventor, AutoCAD, Solid works, Solid Edge, Cadence, FloTherm, Mentor Graphic etc.
• Excellent Working experience in FlexLM License Manager Configurations,
• Expertise in understanding of License features and product mapping, generating license utilization reports from server logs.
• A good understand and experience with CAD Modelling standards, MBD, Engineering change management processes, engineering drawing, GD&T, product design using Creo Parametric.
• Experience of Administering, Configuring and implementation of Windchill.
• Any Programming and scripting knowledge in C, C++, Java, or Creo Toolkit is plus.
• Excellent troubleshooting and problem resolution skills, including hardware, software, and basic networking.
• Excellent customer service and verbal communication skills to relate well with a diverse group of end users, including co?workers, vendors.
• Ability to effectively document processes. Outstanding written communication skills using both technical and non?technical terminology.
• Ability to set priorities and manage own workload, manage multiple tasks simultaneously.
• Experience working in geographically diverse environments.