Job Description

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Citi Shared Services (CSS) is a vital partner to the Corporate Finance and Human Resources organizations. We ensure financial and human resources operations and processes throughout the entire employment life cycle are carried out through the performance of world-class, scalable operations. We also deliver excellence in mission-critical, global products and local services for 84 countries. Furthermore, we manage the governance of the Citi Solutions Center Network, which serves 98,000 employees, supporting Citi's businesses and operational units. Our diverse profile of products and services touches every Citi employee.

Our strategic priorities, which include enhancing our safety and soundness standards, elevating both leadership and manager capabilities, as well as designing innovative solutions to eliminate pain points, enable us to continually raise the bar. We are implementing cutting-edge digital tools, exploring dynamic reporting capabilities and self-service platforms, and adopting forward compatible behaviors, all while modeling a customer-centric mindset. 90% of the CSS family calls one of our strategic hubs (Budapest, Costa Rica, Manila, Mumbai, and Tampa) home. Each hub offers a unique energy and a myriad of development and engagement opportunities, but the common attribute that cuts across them all is a strong sense of community. We are long-standing champions of diversity, which is consistently reflected in our decisions and actions. Our employees value meritocracy, demonstrate passion for growth and development, and model dignity and respect for all.

The Global Process & Stakeholder Management (GPSM) function within Finance Risk Shared Services (FRSS) is responsible for partnering with the Global Process Owners in Finance to transform the end-to-end Global Operating Model for all Financial Books and Records processes, platforms and results.

EUC Reduction Delivery Analyst, AVP

The FRSS EUC Reduction Finance Project Manager will provide leadership, oversight and support the execution of the FRSS End User Computing (EUC) Reduction agenda. This role will require close coordination and collaboration with the Global FRSS EUC Reduction team, FRSS Process areas located in FRSS Centers (Tampa, Manila, Mumbai and Costa Rica), GFT (Global Functions Technology) partners, Risk and Control as well as 3rd party vendors.

Responsibilities:

• Partner with the Global EUC Project team to understand the project goals/agenda, schedule and key milestones
• Support the execution of the EUC Reduction agenda for FRSS Mumbai
• Be responsible for project status reporting updates to relevant stakeholders, including the FRSS Global EUC Reduction Sponsors
• Apply Project Management standards to ensure compliant delivery of assigned projects
• Have a strong understanding of emerging risks to the project and work with key partners to mitigate/escalate risks in order to preserve the project agenda
• Monitors program commitment from those assigning resources.
• Support requests/analysis on the retirement execution agenda and approach

Qualifications:

• 5+ years of work experience in a global environment, familiarity with Banking industry is an advantage
• Experienced cross functional partnerships to drive project delivery/execution
• Experience in Technology projects field (5+ years), either as a Program or Project Manager using a structured methodology to successfully initiate, plan, execute, monitor and report on project efforts
• Experience and ease in interfacing with different stakeholder/cross functional groups (including Technology Teams, Project Teams, Process Teams, Senior Management, etc.)
• Management consulting acumen and mindset
• Project Management certification a plus

Core Competencies:

• Proven skills in leadership, project management and organizational structure.
• Experience in managing projects and professionals across business lines.
• Clear and concise communication (written, verbal) skills.
• Ability to identify problems/risks and take appropriate actions to resolve issues.
• Global awareness and global business orientation.

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.



Job Family Group: Finance



Job Family: Fin Solutions Dsgn & Implement



Time Type: Full time



Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

View the " " poster. View the .

View the .

View the