Full-Time Position \xe2\x80\x93 Kolkata, Bengaluru
We are seeking an experienced Concierge FinOps Manager to join the BuyerForesight Events Concierge (BEC) Team. The BEC team plays a crucial role in delivering exceptional experiences and enhancing client satisfaction at every event program hosted by BuyerForesight. As a Concierge FinOps Manager, you will be responsible for improving both cash-flow and margins in BuyerForesight\xe2\x80\x99s operations. The ideal candidate will have prior experience in creating and managing a detailed P&L per event, with a particular focus on creating and enforcing cost controls with global vendors.









Key Duties and Responsibilities: (other duties maybe assigned)






Contract Management

• Oversee all contracts and agreements related to concierge services, including vendor contracts, partnership agreements, and client/vendor contracts
• Negotiate contract terms and conditions to ensure favorable outcomes while maintaining strong relationships with partners and vendors \xe2\x80\xa2 Ensure proper documentation, execution, and adherence to contracts in compliance with legal and regulatory requirements of all global BuyerForesight entities
• Monitor contract performance and address any issues or discrepancies in a timely manner

Pricing & Spend Optimization

• Analyze and create spend reports for each region and event type
• Leverage spend reports to create regional rate cards for average spend on events specific to regions and types
• Create seasonal rate charts using the same details
• Develop rate cards and regional pricing strategies based on delivered Concierge projects and experiences

Payment Planning & Financial Performance

• Manage all payments and processes related to concierge services, including vendor payments, client receivables for reimbursements, and audience reimbursements
• Create payment plans, schedules, and Payout plans, considering company regulations, payment terms, funds, and vendor priorities
• Ensure compliance with relevant laws, regulations, and internal policies governing payments and financial transactions
• Implement controls and procedures to mitigate risks associated with fraud, errors, and unauthorized transactions

Partnerships

• Create and manage vendor partnership with venue, transportation and other logistics providers
• Plan and onboard long-term partners, such as travel providers, vendors, airlines, hotels, and transportation providers
• Negotiate regional or global contracts and agreements with travel partners to secure favorable terms and pricing
• Identify and establish travel partnerships and tie-ups to expand travel options and benefits for employees, clients, and attendees
• Collaborate with travel partners to develop exclusive offers, discounts, and loyalty programs for concierge services
• Cultivate and maintain partnerships with hotels and accommodation providers to offer a diverse range of options for travelers
• Negotiate preferred rates, room blocks, and amenities for concierge clients to ensure cost-effectiveness and comfort

Requirements

• 8-10 years of experience in financial operations at travel/event management/hospitality services or B2B service providers
• Ability to work with global requirements in multiple time zones, multi cultural teams, and high-pressure environments
• Proficiency in Google Workspace/Drive, Zoom Conference, and Microsoft Office
• Analytical mindset with the ability to form insights based on data
• Strong skills in communication, negotiation, problem-solving, flexibility, adaptability, time management, and discipline

BuyerForesightTM relies on associates to maintain flexibility and foresight while upholding confidentiality related to high-level processes and operations. The BEC sub-divisions include Concierge Hub (R&D and Event Planning), Concierge FinOps, and Concierge Travel & Admin.










Why you should work with us

• We\xe2\x80\x99re agile and flexible as long as the deliverables are met
• We\xe2\x80\x99re a young, vibrant and energetic team with different cultures being part of our family
• Your growth could be accelerated if you\xe2\x80\x99re able to showcase your skills and knowledge
• We pay higher than industry standards for most of our roles
• We work out of a co-working space where you get to meet and interact with other businesses to improve business knowledge
• We have Fun Friday sessions at work to mix play with work
• Our training sessions are more practical than classroom which makes you learn and implement while actually delivering value
• Because you\xe2\x80\x99re smart and can make an informed decision

About BuyerForesight \xe2\x84\xa2:


We\xe2\x80\x99re a marketing services company focused on delivering high-value B2B sales conversations for Technology solutions vendors with low-pressure, high-converting small-group thought leadership events. Our events create a powerful sales funnel that accelerates sales cycles while creating awareness and differentiation for our customers.
Started in 2014, BuyerForesight has delivered over $1 billion in sales pipeline for tech companies selling to nearly every industry that buys software and technology. We have 100+ team members spread across 2 locations (Kolkata & Bangalore) in India, 1 (Duluth, MN) in the US, 1 in Singapore, 1 in the Netherlands, and 1 in the Philippines. We are a fully bootstrapped company founded by 3 serial entrepreneurs.