Job Description

: Business System Analyst

Are you ready to explore a world of possibilities?

Join our DTCC family, and you\'ll grow your expertise and become the best version of you. As you embark on a new journey, you\'ll be supported and surrounded by other authorities as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Paid Time Off and other leave of absence
• Flexible/Hybrid Work Arrangements

Why you\'ll love this job

The main purpose of this role is to collaborate with other functional representatives on an Agile delivery team to build products that end-users highly value, are consistent with the architecture design, and satisfy strategic and business objectives.

The ServiceNow Business Systems Analyst will lead product design discovery on projects, engage with the Product Owner and user/user proxies to slice and translate requirements into valuable offerings and drive the delivery of high-quality solutions. What you\'ll do:

• Actively participates with other members of the ServiceNow delivery team (Product Manager, Product Owners, Information Architects, UX Designers, Mid-Tier Dev, UI Dev, QA Analysts and other BA\'s) to build solutions that meet business needs in an Agile setting (i.e., scrum ceremonies, collocated team, etc.)
• Works with the team to decompose requirements into stories, uncover associated workflows, data and business rules as well as define acceptance criteria based on real world scenarios
• Analyzes improvement requests and bugs to determine solutions that do not negatively impact other product features
• Applies detailed knowledge of design principles and user needs to ensure that user interfaces are of high quality, extremely usable, perform well and are consistent across product lines
• Conducts design walkthroughs, demos and functionality feedback sessions with internal and external stakeholders
• Determines and produces just-enough documentation for the functionality being delivered in iterations, but also compiles a running specification that serves as a functional specification for the final deliverable
• Fosters a culture of dedication, teamwork, problem solving, and continuous improvement
• Moves project forward by stepping into other functional roles (testing, iteration management, etc.), when applicable
• Partners with internal stakeholders on operational readiness activities by sharing subject matter expertise on features and functions and uncovering operational requirements
• Mentors/trains other new functional and delivery team members on Agile Methodology
• Helps build BA standards and best practices
• Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; advances appropriately

*Note: Responsibilities of this role are not limited to the details above* Talents needed for Success:

• 5 years Business Analysis/Solution Design/Software Development experience
• ServiceNow experience as a Business Analyst, Catalog Admin or System Admin
• Experience in Agile/scrum methodology, including defining a minimal viable product, and exposure to other software development methodologies
• Collaborative approach to problem solving and comfortable working with cross-functional teams
• Excellent communication and analytical skills
• Experience in UI/UX design and wireframing is a plus

DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, growing clarity and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC\'s subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us:

DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry\'s needs and we\'re working to continually improve the world\'s most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you\'ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It\'s the chance to make a difference at a company that\'s truly one of a kind.

Learn more about Clearance and Settlement by .

About the Team:

Enterprise Product & Platform Engineering transforms the way we deliver infrastructure to our business clients. A key construct of EP&PE will be the evolution of the IT Product Manager, who will partner with the Engineering organization, the Business Aligned Service Delivery organization, the DevSecOps organization as well as our operational support teams to ensure that this organization provides high quality, commercially attractive and timely solutions to support our business strategy.

DTCC