Job Description

Calling all innovators - find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job Title Business Systems Analysis - Payments Domain (ACH, Swift - US Market)What does a successful Sr. Business Analyst do?The Senior Business Analyst works as part of the delivery function within fiservs EPP Product, reporting into one of the Managers within the Solution Functional Team. You will be responsible for analysing, documenting and proposing solutions for large and complex payment projects across a global client portfolio. The Senior Business Analyst will be hands-on in performing business level process analysis using the accepted tools and methodologies as well as preparing functional specifications. You will also work alongside the development teams to provide iterative analysis of the detailed specifications and to provide a link between the business and the development teams. Your responsibilities will consist of the following:What you will do:Lead or be part of the analysis phase of a project, typically with one or more BAs aligned to support its deliveryAwareness of the overall project plan to then allocate and prioritise analysis work of other BAs to ensure timelines are metBuild and maintain effective relationships with internal and external stakeholdersCollecting, understanding, and communicating the business requirements for the project, and translating these into functional specifications and detailed test analysis that can be utilized by the solution development teamsCollaborate with technical and solution architects to define solutionsAnalyse and document business processesDocument the results of business analysis and obtain sign-off from client on the specificationsProvide the link between the client, development team and any third party regarding software functionality, throughout the development lifecycleDesign, specify and execute test scenarios and test scriptsAnalysis, preparation and management of change requests in relation to the project plans to ensure agreed deadlines are metCommunicate with the clients subject matter experts and system users to identify business needs and opportunitiesAnalyse and solve problems with integrated technology system software; determines and communicates need for technical analysisDevelop and provide structured training classes for system users and ad hoc one on one training and user assistance as requiredFacilitate scoping and business priority-setting for client payments change initiatives of medium size and complexityResponsible for managing the overall requirements catalogue for a projectWork with the Project Manager to allocate and prioritise analysis work to BAs within project teamsSupport and develop BAs working within your project teamPerforms other related duties as assigned or requestedWhat you will need to have:Have 4+ years of experience in cash management/payments industry.Very good Communication skills in client interfacingExperience of leading and/or mentoring small teams within an overall project structureDemonstrated evidence of analysing and documenting complex business processes and system flowsDemonstrated experience writing requirements specifications for Information Systems within the payments environmentDemonstrates flexibility and adaptability to work at all levels across projectsWorking knowledge of the payment industryWorking knowledge of SWIFT, ISO20022, low-value and high-value such as SEPA, Target 2, CHIPS, Fedwire, ACH, Instant Payments etc (preferably in-depth knowledge of implementing solutions that process these types of payments)End to end experience of the project lifecycleProven experience interacting directly with end users and clientsFluent in English, with very strong analytical and numerical skillsHave excellent computer skills including MS Office (Visio would be beneficial)Be able to work successfully as part of a growing teamDiligent and committed to excellenceHave excellent attention to detail, ability to handle multiple tasks and sound organisation of workAmbitious, driven and capable to deliver results while working under tight deadlinesExcellent presentation, interpersonal and communication skills, oral and written, with the ability to tailor messages to a diverse audienceWhat would be great to have: (Optional - subjective preferred qualifications if applicable.)Undergraduate/Masters Degree preferred but not requiredEither working at a Bank or software vendor providing payments services to banksTo have worked on Complex Payments Products and worked with clients directly.Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune\xc2\xae magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to innovation and excellence.Our commitment to Diversity and Inclusion:We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf.If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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