Job Description

Job descriptionSome careers have more impact than others.If youre looking for a career where you can make a real impression, join HSBC and discover how valued youll be.HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.We are currently seeking an experienced professional to join our team in the role Business Support ManagerPrincipal Responsibilities

• Delivering essential management information on the functions cost performance as well as projections for the monthly forecast and annual planning cycles. Includes monthly Actuals reporting and month-end readiness activities such as accruals and invoice management, professional fees monitoring and adjustment journal preparation.
• Aligning FTE plans to the future organizational shape and impact of the strategic change agenda. This includes headcount/roles monitoring and reporting in support of the regional/functional Chief Operating Officer teams oversight on capacity management and efficiency saves
• Supporting the regional/functional Chief Operating Officer in providing management information and data analysis on the functions cost base, including key statistical data metrics on headcount movements, open positions, diversity, span of control and snapshot survey actions amongst others. This also relates to support for governance and MI packs as required for Chief Operating Officer, Head of Finance and Chief financial Officer committees as required
• Ownership of the implementation of the agreed and optimized cost management structure, including but not limited to cost centre management and systems structures, and cost re-classifications, if any
• Support in the organization of Finance team communication and team events such as Townhalls and leadership on-sites/off-sites to help drive team engagement
• Supporting the regional/functional Chief Operating Officer in management and coordination of internal and external Third Party Risk Management controls monitoring and remediation of gaps as required.
• Continuously look at ways to simplify the forecast, budgeting and FRP processes that help facilitate a more efficient Group forecasting process. Act as a Catalyst for Change
• Identification of process improvements and measurable efficiencies through centralization and standardization of processes
• Supporting other logistical activities with Corporate Real Estate and other teams, including owning the Business Change Process requirements for the Chief Operating Officer team and ensuring action across Finance

Requirements

• An excellent level of financial management and business analysis experience requiring strong technical and commercial understanding of what drives the numbers reported
• Proven relationship management and team engagement skills, with the ability to deal with all senior/junior levels within a global organisation
• Exceptional drive and commitment which includes the ability to work and thrive in a fast changing, results driven environment and handle competing priorities
• Ability to highlight problems, but more importantly, offer innovative and practical solutions and drive through their execution in a collective environment and in a timely manner
• Good understanding of the Groups strategy and is commercially minded and customer focused
• Qualified Accountant is desirable (ACA/ACCA/CIMA/CPA)
• Experience in cost management and analytics would be an advantage
• Excellent systems skills (including use of TM1, Excel, Word, Powerpoint)
• Prior experience of working with offshore/satellite teams is desirable

Youll achieve more at HSBCHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.***Issued by HSBC Electronic Data Processing (India) Private LTD***

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