Business Services Risk & Quality Director

Year    Bangalore, Karnataka, India

Job Description


Line of Service Internal Firm ServicesIndustry/Sector Not ApplicableSpecialism IFS - OperationsManagement Level Director & Summary A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by PwC professionals throughout our organisation. Youll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwCs regulatory, litigation, and reputational risk.Our Risk and Quality team identifies and assists internal teams to mitigate and control client engagement risks. As part of the team, youll provide advice to business teams within PwC on sound contract provisions, standards and approaches in accordance with PwC policies, principles and standards.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Director, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Support team to disrupt, improve and evolve ways of working when necessary.
  • Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
  • Identify gaps in the market and spot opportunities to create value propositions.
  • Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
  • Create an environment where people and technology thrive together to accomplish more than they could apart.
  • I promote and encourage others to value difference when working in diverse teams.
  • Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
  • Influence and facilitate the creation of long-term relationships which add value to the firm.
  • Uphold the firm's code of ethics and business conduct.
Overall Responsibilities:The Acceleration Center (AC) Risk & Quality (R&Q) Director will help lead the US One Firm Risk Organization (OFRO) strategy and team across AC sites in a geographic region. Leading strategic priority R&Q projects and building relationships with key senior stakeholders to manage risk and quality in a practical manner is critical to this role. The role supports the US AC R&Q Leader in managing risk and quality at ACs. An outstanding Customer Experience, with a focus of mitigating risk and enhancing quality across the ACs is key.Basic Qualifications:Minimum Degree Required: Bachelor DegreeMinimum Years of Experience: 8 YearsPreferred Knowledge/Skills:Demonstrates thought leader - level abilities with, and/or a proven record of success directing efforts in the following areas:Reviewing and comparing R&Q policies and procedures across the business in order to develop and formulate a consistent approachPartnering with other OFRO functions (e.g. R&Q, independence, internal audit, etc.) ACs and other support functions (OGC, E&C, Network Information Security, etc.) to provide comprehensive support to the businessOperating and collaborating effectively with diverse teams across the world and embracing the views of others to develop optimal solutionsExecuting project management (including work plan development and management, issues tracking and status reporting) on both strategic and tactical initiatives with multiple workstreams, with ability to raise and vet complex and/or time sensitive mattersDeveloping and sustaining extensive relationships across OFRO, the business and other enabler groups to positively impact strategic initiatives and related programsExercising a proactive mindset, with proven ability to independently solve problems with minimal supervisionDemonstrating excellent leadership, people management, communication and influencing skills at a senior levelDemonstrating the ability and willingness to travelDemonstrating the ability and willingness to regularly work outside normal business hours (mornings and/or evenings) in order to effectively collaborate with teams across multiple time zonesUnderstanding the implications of the unique nature of PwC's position in the market and as a public accounting firm that requires sound policies and procedures to ensure compliance with industry and regulatory requirements, to maintain our reputation, to protect our brand, and to deliver the consistent quality that our clients expect from PwC's brandLeading on-boarding to help new joiners get up to speed quickly on the policies and operating procedures that help the firm mitigate risk, comply with industry regulations, and provide consistent quality service to clientsMaintaining digital acumen with ability to leverage technologyIdentifying, socializing and implementing continuous improvement opportunitiesPossessing executive presence communication skills capable of influencing and driving accountability for resultsIdentifying and escalating matters and facilitating required discussions within OFRO, the business, and with other stakeholdersPlanning for escalating, and communicating resource needsDriving the resolution of issues and developing program direction and changesDriving initiatives and partnering with senior leadership and project teams within a professional services environmentDemonstrating an open mind in giving and receiving feedback for personal and professional growthIntermediate level of experience with the Microsoft Office technology suiteCollaborating with clients in an organized and knowledgeable manager and Demonstrating flexibility in prioritizing and completing initiatives.This is not a remote role and will require an individual to frequently work from the PwC office.Travel Requirements Up to 20%Location BangaloreHiring Manager Eddie JacksonEducation (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional SkillsDesired Languages (If blank, desired languages not specified)Travel RequirementsAvailable for Work Visa Sponsorship?Government Clearance Required?Job Posting End Date July 31, 2024

PwC

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Job Detail

  • Job Id
    JD3358500
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year