Job Description

Key Responsibilities

• Work with relevant teams to ensure accuracy, functionality, continuous improvement of \xe2\x80\x93 and appropriate access to \xe2\x80\x93 websites and collaborative areas/databases that form a key resource for the Global Safety organization Ensure that robust change control measures are in place for these

• Provide support to underpin effective knowledge sharing across Global Safety, including developing communications and reports, supporting appropriate document retention, maintaining accurate contact lists

• Support effective and accessible communication within and outside the department through the use of creative and innovative media and messaging to develop engaging materials to share information provided by subject matter experts

• Foster continuous improvement by conducting quality checks, compiling and analysing metrics, and proactively seeking opportunities for process improvement \xe2\x80\xa2 Maintain an awareness and be an early adopter of new technology to select or recommend the most appropriate application for a given purpose

• Proactively identify, develop and implement technical solutions to improve department functioning and efficiency

• Provide technical support for department processes and maintain documentation/repositories as needed

• Act as backup for lead roles where requested \xe2\x80\xa2 Provide training and mentoring for technical associates for selected activities

Job-Related Experience

• 5-7 years of experience providing technical/communications support for a high volume medically oriented or clinical R&D department in a large corporation.

Key SkillsFamiliarity with Tech tools including data visualization tools (e.g. PowerBI), website maintenance, social media, document management systems, video editing, animation

• Creative thinking to develop engaging communications and propose new approaches for continuous improvement

• Excellent organizational skills and attention to detail

• Ability and willingness to proactively communicate with stakeholders to understand needs and be responsive to requests

• Excellent written & verbal communication skills, with demonstrated ability to interact well at all levels of the organization

• Ability to effectively handle and appropriately escalate issues in a timely manner based on risk

• Awareness of PV processes and ability to develop, document, communicate and oversee processes

• Awareness of process improvement techniques and ability to analyze performance metrics to drive continuous improvement

• Preferred knowledge of other related disciplines e.g. business operations, communications, information management

• Proactive and self-motivated, with a demonstrated ability to work independently in a flexible manner and accommodate change

• Familiarity with medical/scientific concepts and terminology desirable

• Working knowledge of R&D organization preferred

Minimum Level of Education

• Bachelor\xe2\x80\x99s /master\'s degree in Life Science Background .

Why GSK?Uniting science, technology and talent to get ahead of disease together.GSK is a global biopharma company with a special purpose \xe2\x80\x93 to unite science, technology and talent to get ahead of disease together \xe2\x80\x93 so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns \xe2\x80\x93 as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it\xe2\x80\x99s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves \xe2\x80\x93 feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.Important notice to Employment businesses/ AgenciesGSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK\'s commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way.GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable.If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in \xe2\x80\x9cgsk.com\xe2\x80\x9d, you should disregard the same and inform us by emailing askus@gsk.com, so that we can confirm to you if the job is genuine.

GlaxoSmithKline