Business Navigation And Operations Manager

Year    MH, IN, India

Job Description

Job ID: 243838


Date posted: 12/07/2024


What you'll need to have



A proactive business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience.



Experience of setting and implementing long-term strategic plans, setting budgets and following up on goals.



Ability to prioritise and organise work and make the most efficient use of time available. Ability to set expectations and provide clear direction.




Understand profit and loss, risk and complaint, safety aspects, and how to affect its result through departmental actions.




Experience in using knowledge of customer behaviour to develop business plans

Highly analytical with strong attention to detail.



Interested in home furnishing, people's life at home and the IKEA product range

A passion for developing people and talent



Driven to exceed goals through people



A passion for sales & operations and working in a fast-paced and constantly changing retail environment



Previous experience in a Business Controlling/Commercial role with proven strong analytical and numerical skills



Ability to develop knowledge of the country, market and business conditions and take commercial decisions based on this information.




Experience in leading and managing a team and leaders.



High level of proficiency in Microsoft Office applications (especially Excel)

Experience in adapting to different styles of working to get the best out of the team (situational leadership)



Key Aspects :




• A degree in business, finance, economics or a related field. Strong, broad commercial business knowledge and cross-functional understanding
• A strategic business partner with analytical skills who is able to translate business needs into financial consequences and solutions.
• Be a strong network and relationship builder both within and outside of the organisation.
• Possess a strong sense of urgency and be result-orientated.
• Strong problem-solving ability.
• Create energy and commitments around the growth and profitability agenda.



Your responsibilities



Navigate the growth of IKEA retailing and steer the business towards sustained long-term profitability;

Provide accurate, relevant and user-friendly business information for effective decision-making;

Analyze business information and identifying business opportunities;

Be an active business partner and contribute to business development initiatives;

Establish follow-up mechanisms for projects;

Work with other functions to assure the alignment of business information;

Secure the business steering process works well in the store and that the store management is working towards agreed upon goals;

Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning;

Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people's life at home and our customers experience in our different touch points to provide relevant insight;

Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals;

Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these;

Provide a safe and secure environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of risk and compliance;

Supporting the management team to create Actions Plans for their areas of responsibility. These are based on the store business plan, agreed goals and Key Performance Indicators (KPIs).

Take responsibility to summarize and communicate our Financial Goals (including P&L) to ensure that they are agreed, communicated and clearly understood by everyone.

Proactively working to develop the Scenario Plans based on how we will take fast action if the performance is better or worse than planned. You ensure these scenarios are well documented, realistic and communicated.

Driving the follow-up process to ensure we focus on delivering the business plan. You support your colleagues to achieve their goals.

Responsible for co-coordinating and agreeing updated forecasts throughout the year.


Responsible for securing that the costs are in line with goals and to highlight deviations and potentials, in order that we can take action to achieve our goals.

Encourage your team and colleagues to discover even more effective and cost conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure.

Work with your colleagues to analyze benefits, costs and investments and develop business cases. You do this to ensure that we invest in projects that give a good return on investment, exceeding our customers' expectations, whilst securing our long-term profitability.

Communicate relevant business information and goals to managers and co-workers, in a way which engages and inspires them to create meaningful actions to achieve our agreed goals.



Together as a team



We see ourselves as influencers - we steer the IKEA business by finding the truth behind the figures. Together we secure compliance with local and international laws and reporting standards; we assure that accounting processes are efficient and that tax compliance meets business needs. We're a diverse group of people driven by providing reliable financial data to a wide variety of stakeholders. At the end of the day, that's one of the foundations to make IKEA even better!



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Job Detail

  • Job Id
    JD3406326
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year