Job Description

Job description Some careers shine brighter than others. If you\'re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist In this role, you will: Take accountability for managing all operational matters on behalf of the CIO/CTO(s) Be functionally accountable to the Service Line IT COO Lead, the role will need to forge a strong relationship with the Country Lead Business Management Promote new ways of operating aligned to Value Streams and ensure strong operational discipline Work across Value Stream, Country and Discipline Abide by FIM requirements in line with all vendor discussions Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy. Demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators Be accountable for Operational Management of \'X\' Resources in location Requirements To be successful in this role, you should meet the following requirements: 5+ years professional experience in a large Global organization preferably in an IT department or shared service organization Proven track record in Operational management role Strong stakeholder management / Relationship Management Prior experience in workforce management and leading workforce transformation initiatives desirable Excellent communication and interpersonal skills in providing narrative actions Excellent analytical skill, a passion for metrics and figures, and the ability to get into the details, while also seeing and understanding the big picture Experience of working on a global scale (i.e. across time zone & geography and with remote teams) Highly motivated and able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines Positive, proactive and can-do attitude Familiarity with key tools including Pioneer, Discover, GPDM, Clarity, HIBS, Jira and Confluence Strong Excel & Presentation skills You\'ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by - HSBC Software Development India

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