Morning Meet - Assign daily target with all his team members who further assign the target to their team members Driving of GSI, Maintaining PL, Driving Sales Ensuring celebration of Guest s Anniversaries Birthdays and other Guest engagements activities Engaging and inculcating the Spirits of team s Enthusiasm. Interacting with customers and collecting Feedback. Addressing the Grievances and complaints of Guest and Staff Optimizing and reviewing the operational cost with the help of RSM and Executive Chef. Review with Commercial Unit Head(CUH). Approval on expenses of bills on daily basis. Assessment of food QQT with Chefs Conducting Monthly Meet and CMT meet Facilitating Reward and Recognition for the team member Rostering of HODs and sanctioning of leave Scheduling discounts for guests on Occasions Timely appraisal of team members and their development Recruitment of L1 and L2 level and controlling attrition of team. Doing one on one and skip team meetings. Ensuring all Statutory Requirements are in place and adhered as per guidelines. Liaison with all government authorities for statutory obligation Requirements Qualifications and Education Requirements: Bachelor in Hotel Management or Relevant Experience in Food Beverages industry Preferred Skills: Handled good amount of Business with 5-10 years of experience and handled a team of 30 - 40 staff.
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