Job Description

Job descriptionSome careers shine brighter than others.If you\xe2\x80\x99re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of Lead Business AnalystIn this role, you will

• Have a detailed understanding of workforce requirements in location and ensure appropriate operational structure in place to support execution of plans
• Works closely with Value Stream Business Managers to confirm and deliver workforce requirements
• Champions local workforce strategy and ensures strong adherence across Platforms
• Leading the financial planning and budget forecast submissions fed in from multiple teams
• Working closely with the central Finance team to ensure all department returns are completed within a timely manner
• Tracking & trend analysis around the budget in terms of Cost Management and Cost Realisation
• Develops and maintains excellent working relationships with Vendors locally and ensures strong management and understanding of Vendor demand pipeline
• Owns and manages relationship with local recruitment teams
• Ensure appropriate external communications and events take place to support level of recruitment and onboarding
• Drives effective onboarding and offboarding processes including real estate provision, hardware procurement etc
• Drive local HR activities on behalf of Country Lead including local performance management, staff engagement, training etc
• Management and ownership of Business Continuity plans for location
• Ensures local inputs into annual Financial planning process
• Manage leadership communications and cascades as required
• Potentially manage a small Business Management support team to ensure strong operational management in location (where applicable)
• Excellent working relationships across COO, Platform & Value Streams
• Champion new ways of working across Value Stream
• Cultivate an environment that supports diversity and reflects the HSBC brand
• To ensure strong and effective operational control whilst supporting a delivery agenda
• To effectively manage resources in location across a number of Platforms and Value Streams
• Challenging ways of working which do not conform to the highest operational standards
• Alignment of operational data across numerous systems such as Pioneer, Employee Central, GPDM, Clarity etc

RequirementsTo be successful in this role, you should meet the following requirements:

• Professional experience in a large Global organisation preferably in an IT department or shared service organisation
• Proven track record in Operational management role
• Strong stakeholder management / Relationship Management
• Prior experience in workforce management and leading workforce transformation initiatives desirable
• Excellent communication and interpersonal skills in providing narrative actions
• Excellent analytical skill, a passion for metrics and figures, and the ability to get into the details, while also seeing and understanding the big picture
• Experience of working on a global scale (i.e. across timezone & geography and with remote teams)
• Highly motivated and able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines
• Positive, proactive and can-do attitude
• Familiarity with key tools including Pioneer, Discover, GPDM, Clarity, HIBS, Jira and Confluence
• Strong Excel & Presentation skills

You\xe2\x80\x99ll achieve more when you join HSBC.HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by \xe2\x80\x93 HSBC Software Development India

HSBC