Job Responsibilities:1. The position holder will be managing a team of 20-30 individuals.2. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients.3. Build and manage productive, professional relationships with clients.4. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs.5. Ensure prompt resolution of client complaints.6. Assist the field sales team in achieving revenue and client retention targets by systematic follow-up time bound closures.7. Daily 2-3 in person meetings (F2F) with clients onsite.Key Skills:1. Application of sales techniques.2. Quick thinking and problem-solving.3. Verbal communication with active listening.4. Vision and foresight to create new opportunities for customers.5. Team Management & Interpersonal skills.6. Understanding of Client Segmentation, Data & Report Management. (ref:updazz.com)
updazz .com
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