Job Description

Company Description

Payment at H&M is supported by two teams, Payment Enablement Store and Payment Enablement Online. The teams operate in the component layer that is responsible for producing secure, composable payment solutions in a cost-efficient manner and as per completive time-to-market delivery timelines. The team collaborates closely with the experience layer which are responsible for the customer experience and the end-to-end value.


Each team is managed by a Product Manager and are supported by Business Experts, Software Engineers, Technical Engineers, Program Managers, Solution Architects and Commercial Advisors.


The team's vision is to strive for fast, secure, and frictionless payments. With an agile mindset and a passion for technology, provide best in class services.


The team mission is to offer a relevant, smooth, and secure payment experience to customers visiting our stores and online channels.


You will be part of the team handling all online payment solutions and methods at HM group. Out of scope are some HM brands which are managed totally separately from Business Tech.




We are now looking for a Business Expert to strengthen our digital payments area by contributing to the Payment Enablement and Integrations Team. The team operates in the component layer that is responsible for producing composable payment solutions in a cost-efficient manner and completive time-to-market delivery timelines. The team collaborates closely with the experience layer which is responsible for the customer experience and the end-to-end value.



Role Overview: As a Business Expert, you will be accountable for ensuring a seamless payment experience for consumers and smooth financial integrations for our stakeholders. You will work closely with product managers, business experts, engineers, designers, and other stakeholders across the H&M Group focusing on prioritizing the effects wanted for the products and how these can be translated into business value.



Responsibilities:

Your responsibilities will include but not be limited to:

• Through a deep understanding of financial integrations to provide solutions for E-commerce channels.
• Support back-end solution design and configuration when triggered by new markets, platforms, and services.
• Working closely and collaborating with the experience layer, our business partners with strong stakeholder management skills.
• Identifying opportunities for continuous improvements to our existing solutions, and how we can make them even more efficient to enhance customer experience.
• You will also interact and influence the payment enablement community within H&M to explore and enable new areas to realize even more business potential.
• You will be part of a product team that shares the responsibilities of mitigating operational issues and solving payment challenges.



Qualifications •Your mindset and skills•


We believe you can navigate and build relationships up, down, and across the organization, and manage expectations with stakeholders. You can tackle strategy and day-to-day execution and have a "roll up your sleeves" attitude. Attention to detail is key and we believe you have great problem-solving skills. You are innovative, curious, have a willingness to learn, and are a team player.

• You have previous experience in any of the following areas: payment processing and optimizing financial flow, particularly within digital payment systems, financial integrations, and FinTech software development.
• Great self-leadership skills with the ability to drive and set strategic direction and planning.
• You can work independently and make certain decisions based on your strong subject-matter background.
• You are familiar with software development and have strong business analytical skills.
• You have strong knowledge of project management methodologies (Agile & Scrum)
• Strong stakeholder management and negotiation skills cross-functionally.



Additional Information

This is a full-time position based in Bengaluru, India.


Apply by sending in your CV in English as soon as possible, but no later than the Date of 30th July 2024 . Due to data policies, we only accept applications through career page.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP.

•In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.•

Inclusion & Diversity

•H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.•

•We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.•

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.