Job Description

, Gurugram
We are looking for a Marketplace Operations Manager in India. The ideal candidate will possess strong analytical skills, a background in operations management, and a deep understanding of the Indian ride-hailing landscape. You should be adept at problem-solving, capable of leading teams, and passionate about leveraging technology to enhance mobility solutions. Responsibilities
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• Monitoring Ride-Hailing KPIs from both sides of the marketplace (national and city level, including competitive monitoring)
• Strategic leadership & project management
• Project leadership of key Ride-Hailing cross-functional projects (new tariff launches, new schemes, bonuses, new partnerships etc.)
• Development of a country network
• Daily PMO of a business rhythm actions (cross-functional - local calendars, including events coordination)
• Responsible for budgeting in his region with help of Manager
• Supports Manager in Business & KPIs planning
• Competent and effective communication with X-Fn stakeholders from various departments, users and representatives from different countries
• Partner with critical functional areas (Product, Marketing, BD, Policy, Ops, Legal, Tax, etc.) as needed, to drive business objectives
• Product feedback
• Convince, align and monitor central features roll-out
• Control Launch plan in the country & contribute to the Launch Playbook
• Ability to estimate risks from GR / legal perspective and execute
• Action items and work with GR/Legal to plan mitigation strategy.
• Ad-hoc involvement in projects (Corporate functions: GR/Legal, tax, etc)
• Hire, manage and develop a super sharp, talented and motivated team up to 4 employees
Qualifications
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• 5+ years of relevant work experience (Ride-Hailing/Delivery Business preferred, management consulting, operations, etc.)
• Experience in senior stakeholder management, cross-functional project management and data-driven decision-making
• Excellent verbal and written communications skills
• Knowledge of Key metrics in Ride-Hailing business
• Good knowledge of analytical tools including Tableau, Google services, and other BI
• Marketing research including field research / study
• Ability to make clear, crisp and impactful presentations
• Ability to thrive in a fast-paced and ambiguous environment
• Ability to be flexible with travels within India
Conditions & Benefits
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• Competitive salary and benefits
• Opportunity for professional and personal growth with a rapidly growing multinational, unicorn tech company
• Global Exposure
• Career Growth: We are expanding our successful global footprint to the USA, marking an exciting opportunity to join our dynamic and growing business from the ground up. With a proven track record in 47 other countries, this is the perfect time to become part of our journey and contribute to our success in the region
• Hybrid work


Your CV will be reviewed within 14 calendar days from the date it was received. If your experience meets the requirements of our company, we will contact you. If you receive no feedback, we currently don't have any suitable vacancies for you.