Identify new business opportunities in order to generate revenue, improve profitability and help the business grow.
Meet and exceed revenue expectations as per planned targets.
Conceptualize, plan and execute all activities with the objective of maintaining and expanding the brand as a relevant, sustainable and preferred brand for customers.Organisational RelationshipReporting to the General ManagerResponsibilities
Conduct in-depth study and analysis of existing and potential avenues / untapped markets to optimize use of available infrastructure and resources.
Research and identify new business opportunities xe2x80x93 including new markets, growth areas, trends, customers, partnerships, products and services xe2x80x93 or new ways of reaching existing markets
Generate leads, cold call prospective customers meet with customers/clients face to face or over the phone foster and develop relationships with customers/clients seek out the appropriate business leads.
Drive processes and revenue goals with a priority area in catering by actively selling and up selling each business opportunity.
Develop robust processes as well as appropriate sales policies and explore opportunities / possibilities for new business ventures / models.
Analyze and interpret relevant data on international trends and Competition mapping, keeping a track of competition in the market and updated on information on release of tenders and bids.
Keep abreast of the latest market environment and developments and strive for continuous improvisation of services and products keeping in view the changing market scenario.
Maintain close co-ordination with quality control division on whether immediate and effective redressed of customer complaints is carried out and steps to ensure that there is no recurrence of the same.
Maintain close liaison and cordial relations with all clients and partners to promote business interests.
Develop and execute a growth strategy focused both on financial gain and customer satisfaction
Maintain positive relationship with clients to obtain feedback and encourage continued patronage.
Qualifications
B.Sc. Hotel Management
M.B.A. xe2x80x93 Marketing
Experience
5+ years of experience as a A.M. HORECA
Industry: Catering/ Hospitality/ Airline or food service industryKnowledge, Skills, and Abilities
Drive to seek new business and meet or exceed targets
Excellent telephone manner for making initial contact and for ongoing communication with customers and business associates
interpersonal skills for building and developing relationships with clients
Written and verbal communication skills xe2x80x93 needed for communicating with a range of people, both internally and externally, as well as presentation skills
Outstanding interpersonal skills and attention to detail
Ability to handle confidential and sensitive information
Proficient computer skills and knowledge
Ability to handle multiple guests and operational demands with a high degree of professionalism, operating often with time sensitive deadline
teamworking skills and a collaborative approach to work