Job Description

Responsibilities: Being the initial point of contact for customers with queries about our products and services, in addition to following up regarding payments and appointments. Key Role:

• Responding to phone, email, and live-chat inquiries
• Initiating a proactive approach with potential customers
• Collecting interior design diagrams/measurements from customers to prepare and send them estimates
• Confirming stock with warehouses
• Dealing with procurement from partnering companies to fulfill customer requirements
• Preparing estimates and following up on invoices
• Collecting payments from customers
• Establishing positive customer relationships
• Using various technologies like CRM, WhatsApp, and similar other technologies related to the interior design industry

Additionally: Candidates should be well-focused, proactive, courteous, and professional, provide excellent customer service abilities, and accomplish targets. Preferred:

• Core Sales
• Knowledge of the interior design industry
• Experience with the UK and European customers
• Good at numerics and software (will not be compromised)
• Foreign Accent 100%
• UK+ / Europe / American Return

In Return:

• Incentives and bonus
• Salary hike for best performance
• Amazing career progression
• Job security
• Job Type :Full-time, Permanent

Benefits:

• Food provided
• Provident Fund

Schedule:

• UK Shift Timings

Experience:

• Total work: 5 years (Preferred)

Expertia AI Technologies