Job Description

Company Profile:

Worldwide Business Management Outsourcing (WBMO) is a company that provides outsourced support solutions to small, medium to large Logistics & transportation Companies in Canada. Our team of professionals bring more than 64 years combined experience in the freight forwarding industry. We are growing in many areas and searching for talented individuals to join our team!

•This is in-house, permanent, full-time role that is in Gurgaon, Sector 48 India.

Position Summary:

We are seeking for Business Associate - Dispatch Department, who is meticulous and efficient in handling and coordinating with drivers, trucks & customers. He will be providing support in dispatch Team. The ideal candidate has strong communication skills, pays attention to details and can multi-task in a fast-paced environment.

Direct Report:

Team Lead / Supervisor

•Duties & Responsibilities: •

Driver Coordination:

• Schedule & dispatch drivers for delivery & pick up assignments.
• Communicate with drivers to provide instructions and address issue & delays
• Monitor driver location & adherence to schedules.

Route Planning:

• Develop & optimise delivery routes to maximize efficiency and minimize travel time.
• Adjust routes in real-time based on traffic, weather conditions & other factors.

Customer Service:

• Serve as a primary point of contact for customer regarding delivery schedules, changes & issues.
• Address customer inquiries and complaints promptly and professionally.

Compliance & Safety:

• Ensure Driver comply with all safety regulations & company policies.
• Monitor & address any safety concerns or incidents promptly.

Qualifications/Skills:

• Minimum Graduate
• Typing Speed up to 25 - 30 WPM
• Excellent Communication & interpersonal skills
• Ability for Email Writing.
• Ability to stay organized, have strong attention to details and Quick learner.
• Computer Proficiency is must.

Job Offer:

• Full-time (Permanent)

Experience Required

• 1-to-02-year experience required.
• Fresher can also apply.

Indeed, Assessment Questions

Job Types: Full-time, Permanent

Salary: ?300,000.00 - ?400,000.00 per year

Benefits:

Food Provided.

Provident Fund.

Transportation Provided.

Schedule:

Monday to Friday.

Education:

Graduation (Required)

Experience:

Customer Services: 1-2 years (Required)

Language:

Fluent English (Required)

Shift availability:

Rotational Shift (Required)

Ability to Commute:

Gurgaon, Sector 48, Haryana: Relocate before starting work (Required)

Work Location: In person.

Job Types: Full-time, Permanent

Pay: ?300,000.00 - ?400,000.00 per year

Benefits:

• Food provided
• Provident Fund

Schedule:

• Monday to Friday
• Rotational shift
• Weekend availability

Ability to commute/relocate:

• Haryana, Haryana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work on Rotational shift(s) .

Education:

• Bachelor's (Required)

Experience:

• Data Entry: 1 year (Required)
• Customer Services: 1 year (Required)

Language:

• Fluent English (Required)

Work Location: In person

Application Deadline: 31/08/2024
Expected Start Date: 18/08/2024