Job Description

Business: Piramal Critical Care


Department: IT


Location: Kurla, Mumbai


Travel: Low





Job Overview: The Business Analyst acts as the liaison between PCC system users, Software support vendors and internal PCC IT support teams. The ideal candidate will be a technical contributor and advisor to the PCC business users to proactively assist in defining strategic application development and integration to support business processes.



Key Stakeholders: Internal Supply Chain, Finance, Infrastructure, PPL Corporate, Quality



Key Stakeholders: External MS Support team, 3PLs, Consultant


Reporting Structure: Reports to the Chief Manager- IT Business Partner


Experience B.S. in Information Technology, Computer Science or equivalent


Competencies: • Experience in the Pharmaceutical or Medical Device required
• 8-10 years of relevant experience in Data warehousing, BI, Analytics, ETL tools
• Experience dealing with large global Reporting tools like Qlik/Power BI, SQL, Microsoft Power Platform, Azure - ADF, SQL, Datalake, VM, Databricks, Analytics /AWS - Glue, S3, Airflow,Snowflake ETL DW platforms, understanding on secure networking
• Strong understanding of computer system validation lifecycle and working with GxP systems
• Familiarity with project management tools (e.g. JIRA, Timesheet Systems, Devops) and office tools (e.g. Word, Excel, and PowerPoint)

Key Roles and Responsibilities:

• Work with users to define user requirements, functional requirements and technical specifications and obtain business sign-off of requirements
• Lead implementation of Data Warehousing, Analytics, Qlik, ETL systems, Power-BI, Application migration
• Lead implementation for integration or connecting Datawarehouse with other applications like SAP, BI and other supply chain, Finance and Sales applications for reporting purpose
• Manage Vendor project team and resources for rollout of the above projects/systems
• Maintain partnership with business teams, senior leadership and act as IT SPOC to business
• Work with business users to review proposed design solutions and determine if solution meets business needs
• Prioritize with business and IT Steering committee the projects
• Communicate & coordinate changes in system into effected business areas for smooth transitioning & participate in the development, implementation & roll-out of system Projects
• Onboard vendors and manage external vendor teams to support the ongoing business applications
• Propose IT budgets (OPEX & CAPEX) in accordance with internal procedures, ensuring best value and quality, prepare project charters and estimate cost for projects
• Ensure customer satisfaction & build ongoing relationships with stakeholders and manage their expectations
• Develop a deep understanding of PCC's approach to software development
• Collaborate with Corporate/Central IT teams - IT security, IT Network, AD, IT infrastructure, SAP, Validation team to implement Business specific application/systems
• Address security points regularly and keep environment secure
• Manager rollout of multiple business specific applications for Sales, Finance
• Responsible for working technical teams to ensure integration of different systems, proper data migrations, process improvisation and optimization
• Present monthly status update of Projects to IT Steering committee
• Positive attitude with excellent interpersonal and communication skills (written, verbal, presentation)
• Self-motivated individual who can excel with little supervision and the proven ability to be successful in a fast paced, dynamic environment
• Excellent presentation and communication skills
• Ability to effectively communicate business needs to the technology teams
• Strong service focus - with a proactive customer service attitude
• Ability to lead teams and work collaboratively to achieve results


In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth.
Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices.



Equal employment opportunity Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics.



We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice.

Piramal Critical Care (PCC), under Piramal Pharma Limited (PPL), a subsidiary of Piramal Enterprises Limited, is the third largest producer of Inhaled Anaesthetics and a global player in hospital generics. Motivated by its vision to deliver critical care solutions for patients and healthcare providers across the globe, PCC is committed to enabling sustainable and profitable growth for all its stakeholders.


PCC maintains a wide presence across the USA, Europe and more than 100 countries across the globe. Its rich product portfolio includes Inhalation Anaesthetics such as Sevoflurane, Isoflurane and Halothane as well as Intrathecal Baclofen therapy, for spasticity management. PCC has wholly-owned, state-of-the-art manufacturing facilities in the US and India that have successfully cleared periodical inspections by the US FDA, UK MHRA and other regulators.


Its core strength lies in a highly qualified global workforce of more than 400 employees across 16 countries. PCC is focused on further expanding its global footprint through new product additions in the critical care space.


Committed to corporate social responsibility alongside Piramal Group, PCC collaborates with various partner organizations and proudly takes an active role in providing hope and resources to those in need, as well as caring for the environment.