Job Description

### Company Overview

Here at UKG, our purpose is people(TM). Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?


### Description & Qualifications

Description


UKG is seeking energetic, customer-focused individuals to provide world-class service to our Managed Services UKGPro customers. As a Business Applications Analyst, you will provide in-depth consulting, analysis, configuration, validation, support, and development of business systems and internal business processes for our customers. This individual will have strong technical skills with an in-depth knowledge of UKGPro, HR, and financial systems and will work with key users to translate business requirements into system solutions.



Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly motivated to provide excellent customer service. Candidates will also possess a general knowledge of payroll and/or human resource concepts and regulations and be comfortable working in a fast-paced, exciting environment.

This person must be willing to work late evening hours India time and provide required coverage during Eastern Time Zone



Primary and Essential Duties and Key Responsibilities:

• Provide UKGPro product and HRIS subject matter expertise to customers and team members.
• Provide solutions for UKGPro System functionality.
• Recommends process improvements after reviewing and analyzing customer business needs.
• Manage current and add new system configurations. Includes testing and validating.
• Performs project scope, analysis, and configuration of new US and Global companies in UKGPro.
• Imports System and Employee data. Includes mapping, validation, and testing.
• Develops customer-specific user procedures and documentation
• Assist with implementation of new UKGPro features applicable to HRIS functions.
• Track, manage, and oversee resolution of open project issues and items.
• Escalate non-routine inquiries and issues accordingly
• Perform various projects utilizing the IBM Cognos Analytics suite of products to design, test, and deliver reports according to specifications within project delivery dates.
• Demonstrates excellent troubleshooting and root-cause analysis skills and is able to implement preventative measures.
• Assists with related special projects as required.
• Maintain discretion and professionalism with team members and collaborate well with US stakeholders
• Mentor team members and assist with development.
Qualifications


QUALIFICATIONS



• Bachelor's degree (B.S.) in Computer Science, Bachelor's degree (B.S.) in Management Information Systems and 2+ years related HCM/HRIS role experience, or a combination of education and experience preferred
• Minimum of 2 year experience with UKGPro Products
• Good understanding of SQL Dimensions and Cognos Analytics
• Commitment to excellence and high standards
• Excellent written and oral communication skills
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Must work well with others in a team-focused environment
• Proven ability to handle multiple projects and meet deadlines
• Knowledge of UKGPro and other UKG products
• Ability to provide required coverage during Eastern Time Zone.
### EEO Statement

Equal Opportunity Employer


Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.