Job Description

: Business UnitChannel Team(Digital)- Wholesale BankingChannel Team in wholesale banking , is a specialized team that manages digital platforms and solutions or corporate clients. Channel Team is responsible for strategy Development, Platform Management, Customer Experience, Digital Transformation , Compliance & Security and Performance Optimisation. The team bridges corporate banking, IT operations, and external partners, ensuring seamless ,secure and innovative banking experience for corporate clients.
Role Business Analyst (Specialist in Non-Individual/Business Loan journeys)
Objective We are seeking a detail-oriented Business Analyst to lead the digitization of our Corporate loan drawdown/processing journey. The ideal candidate will analyse existing processes, identify gaps, and collaborate with stakeholders to design and implement efficient, client-centric digital solutions.
Responsibilities

• Analyze the current loan drawdown process and identify areas for digitisation and automation.
• Gather and document business requirements through workshops and stakeholder interviews.
• Collaborate with technical teams to design user-friendly digital workflows.
• Develop and maintain process maps, user stories, and functional specifications.
• Ensure the proposed solutions comply with regulatory and risk requirements.
• Support testing and validation of new digital features to ensure alignment with business needs.
• Train stakeholders on new processes and provide post-implementation support.

• MBA from premium institute with engineering background.
• 5+ years of experience as a Business Analyst, preferably in banking or financial services.
• Strong understanding of loan processes for non-individuals such as SME/MSME/Corporates.
• Proficiency in tools like Jira, Confluence, and MS Visio.
• Experience in process mapping, gap analysis, and requirements gathering.
• Excellent communication and stakeholder management skills.

• Past experience of Loan operation with digitization projects in corporate banking.
• Knowledge of regulatory compliance in corporate lending.

• Opportunity to work on high-impact projects in a dynamic, fast-paced environment.
• A collaborative culture with exposure to diverse challenges in digital banking.

• Kotak Mahindra Bank- Mumbai

Kotak Mahindra Bank