Opportunity Identification: To perform process study, process assessments, design thinking sessions to come up improvement opportunities.
Solution Conceptualization: To understand client\'s business processes, existing IT landscape and propose relevant transformative solutions.
Stakeholder Communication and Approvals: Pro-actively interact with client and Infosys BPM operations stakeholders and obtain buy-in on the proposed solutions.
Requirements Documentation: To gather, analyze and document solution requirements (functional as well as non-functional). Liaison with development teams on managing requirements, participate in UAT and realize proposed/estimated benefits.
Technical and Professional Requirements :
Certification in one or more of the RPA platform is preferred eg. Automation Anywhere, UiPath, Power Platform
Knowledge of lean/six sigma, Machine learning concepts and basic programming skills (in .Net/C#/PLSQL) will be a plus
Preferred Skills :Technology->BPMI - IBM->BPM,Technology->Analytics - Functional->Business Analyst,Technology->Robotic Process Automation->UIPathEducational Requirements :Master of Business Administration,Bachelor Of Technology,Bachelor of EngineeringService Line :BPO Service Line