Job Description

:Join our collaborative environment, where you\'ll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don\'t miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.As a Business Analyst (Data Annotator) in the Digital Assistant team, you will impact customer experience by developing annotated datasets for machine learning models, collaborating with stakeholders on data analysis, contributing to model improvements and delivering set goals for the team.Job responsibilities

• Annotate banking domain text data for machine learning models using various data labeling tools and guidelines
• Analyze different types of structured and unstructured text data, identify the labels through context and disambiguation and annotate with the correct label
• Understand the nuances of language used in the financial industry and be updated with the business aspect of products
• Validate business results from model perspective and proactively provide feedback for model improvement
• Conduct retrospective data analyses and contribute to bringing clarity to business definitions and concepts
• Work closely with stakeholders including machine learning engineers, data scientists, data engineers and product managers across Chase\'s lines of businesses
• Communicate data annotation concepts, processes and model results to both technical and business audiences
• Adapt to changes in guidelines, priorities and environments
• Responsible for high quality and timely completion of deliverables

Required qualifications, capabilities, and skills

• Bachelors or Masters in Statistics, Engineering, Computer Science, Information Technology, Finance, Computational Linguistics or related fields
• 3+ years hands-on experience working with data, as an data analyst, data annotator or data architect
• Must exhibit a basic understanding of AI/ML with expertise in text data labelling processes and quality control
• Analytical and problem solving skills as well as good project management skills (self-driven, well-organized, ability for tight deadline deliverables)
• Excellent verbal and written communication skills to clearly present analytical findings and business recommendations to global stakeholders

Preferred qualifications, capabilities, and skills

• Understanding of LLM and Gen AI concepts
• Familiarity or experience with Data Analytics and Visualization

About Us:JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team:Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We\'re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm\'s data sharing principles of security, customer control and convenience, and privacy.

JPMorgan Chase