Job Description

Nasdaq Technology is looking for a passionate Business Analyst with focus on Capital Markets to join the Bangalore technology center in India. If Innovation and effectiveness drive, you forward this is the place for you!Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Business Analyst, , you will have the opportunity to work in a strong experienced team delivering complex trade surviallance solution to international clients. You will work with and learn from subject matter experts, and have the opportunity to take on more responsibility and progress within the Onboarding team & Nasdaq.We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's marketsWith this position we offer:Customer Services is key to Nasdaqxe2x80x99s growth, enhancing customer experience and ensuring optimal use of Nasdaq's platforms. Business Analysts support customers from early stages to go-live of Nasdaq Trade Surveillance (NTS/SMARTS) service, handling queries, providing advice, troubleshooting, and coordinating with internal teams for smooth onboarding. They are the point of contact for any queries, bespoke advice, troubleshooting, and coordinating with internal NTS teams to ensure a smooth onboarding processRole Responsibilities:As a Business Analyst, you will work with multi-functional teams such as product and support across the globe. You will be responsible for onboarding and delivering the Nasdaq Trade Surveillance system, interacting with both internal partners and external customers, and building positive relationships and trust with all partners. You will work closely with colleagues in Bangalore and Sydney, as well as Nasdaq teams in other countries.Implementation:Understand customer profiles and market surveillance requirements.Conduct training sessions on NTS products.Assist customers with alert calibration and logic.Eliminate roadblocks during implementation.Assist the technical onboarding specialist with change requests.Educate and assist customers with the onboarding process.Client Engagement:Conduct NTS implementation kick-off meetings.Establish strong relationships with key stakeholders.Prepare and deliver tailored project plans.Explain the Nasdaq Data Specifications to customers.Team coordination:Work closely with the Technical Onboarding Specialist and Sales Executive/Account Manager.Collaborate with customers and technical onboarding specialists on requirement gathering and change request documents.Planning and Reporting:Provide weekly project status reports to stakeholders.Collect and act on customer feedback to improve the product.We expect you to have:demonstrated ability, with at least 3 +years as a Functional Business Analyst.Experience in capital markets with exposure to multiple products.Prior experience in client-facing roles involving sophisticated trading data analysis.Effective interpersonal skills, both internally and externally.Ability to work in a fast-paced environment and meet tight deadlines.Outstanding customer management and negotiation skills.Education Qualification: Any Bachelors/MastersIt would be phenomenal if you :Have previous worked on Nasdaq Trade Survielance / SMARTS!Familiar with market manipulation techniques and local compliance requirements.What do we offer you?

• Annual monetary bonus.
• An opportunity to become a Nasdaq shareholder
• Employee Stock Purchase Program Nasdaq stocks with a discount
• Health Insurance Program
• Flexible working schedule and hybrid way of work
• Flex day program (up to 6 paid days off a year) in addition to standard vacations and holidays
• Internal mentorship program xe2x80x93 get a mentor or become one
• Wide selection of online learning resources, e.g., Udemy

Does it sound like you?As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.Come as you areNasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.Nasdaq is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4,000 total listings with a market value of approximately $12 trillion.To learn more, about our business visit business.nasdaq.com. Check out more about our Life at Nasdaq.Come as You AreNasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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