Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.We are inviting applications for the role of Business Analyst - Sourcing and ProcurementIn this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.Responsibilities

• Creates PO, expedites as the need arises and manages post PO activities.
• Coordinates Inventory counts, adjustments, repair & warranty processes.
• Schedules and revise shipments to meet demand.
• Communicates & aligns with supplier on forecast, incoming material and inventory positions.
• Coordinates and handles complaints ; drives resolutions through teamwork.
• Clarifies invoice related queries with suppliers and internal partners.
• Relays demand fluctuations and supplier performance to GF Sourcing teams.
• Ensures supply for all assigned materials, initiate escalations (if needed).
• Collaborates with GF Sourcing and Inventory teams and ensures planning alignment.
• Acts as an interface between suppliers and internal partners.

Qualifications we seek in you!Minimum qualifications

• Academic qualification : Degree in Science/Commerce/Engineering.
• Must have sound knowledge of English, Good written communication skills.
• Basic understanding of planning-procurement/purchasing process in manufacturing industry. Experience on handling planning and procurement of direct materials.
• Should have practical knowledge of Oracle ERP /SAP modules (Production planning or Material Management module as end user).
• Should have basic knowledge of MS-Office.
• Should have proven experience

Preferred qualifications

• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
• Must be able to work on a flexible schedule (including weekend shift)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on , Facebook, LinkedIn, and YouTube.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,\' paying to apply, or purchasing equipment or training.

Genpact