Job Description

We are looking for a candidate who can fulfil the following roles and responsibilities efficiently.

Roles and Responsibilities:

• Gather and document business requirements, ensuring all stated and unstated customer needs are captured.
• Create detailed process flow diagrams and architecture documentation.
• Detail out scope documents, functional and non-functional requirements, and features.
• Communicate effectively with clients to gather feedback and clarifications.
• Empower customers through the demonstration and presentation of proposed solutions/prototypes.
• Maintain relationships with customers to optimize business integration and lead generation.
• Support project planning, and tracking, and ensure timely delivery.
• Engage and interact with internal teams, including project managers, pre-sales team, tech leads, and architects, to design accurate and timely responses to RFPs/RFIs.
• Construct workflow charts and diagrams, study system capabilities, and write specifications based on thorough research and analysis.
• Demonstrate knowledge of SDLC, Agile methodology, Excel, and PowerPoint.
• Exhibit excellent knowledge of various industries such as e-commerce, logistics, fintech, and on-demand services.
• Problem-solving and Continuous Improvement.
• Periodically seek clarifications and feedback from customers regarding proposed solutions and instruct the delivery team to make necessary design changes.

Qualifications:

• Bachelor's degree (Preferred).
• 2+ years of business analysis experience in the IT industry with knowledge of industries such as e-commerce, logistics, fintech, and on-demand services is highly desirable.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Strong communication and presentation skills.

Schedule and Benefits:

• Work Type: Full-time, Permanent.
• Schedule: Day shift, Monday to Friday.
• Benefits: Paid sick leaves

Paid casual Leaves

5 days working (Mon - Fri)

Job Type: Full-time

Pay: Up to ?60,000.00 per month

Schedule:

• Monday to Friday

Work Location: In person