Job Description

The Role Responsibilities

• Determine operational objectives for SCB Indias Non-Financial Regulatory Return (NFRR) by studying business functions, gathering information, evaluating output requirements and formats.
• Improve reporting by studying current practices, redesigning and modification of reporting format.
• Construct workflow charts and diagrams, studying system capabilities, writing specifications and recommendations for adoption.
• Clear articulation and translation of business requirements, socialisation and handshakes with system / technology partners in delivering a change.
• Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels.
• Recommend controls by identifying problems and writing improved procedures.
• Perform reviews and analyses of current processes and systems using business and operations performance metrics and reports, and proactively suggesting improvements which create sustainable business value.
• Evaluate, analyse, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery status reports to all stakeholders.
• Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
• Suggest changes to senior management using analytics to support recommendations.
• Actively participate in the implementation of approved changes.
• Contribute to team effort by accomplishing related results as needed.

Analytics

• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
• Interpret, evaluate and interrelate data and develop integrated business analyses and projections for incorporation into strategic business decision-making.
• Provide business and operations insights and identify opportunities for new activities within the business.
• Drive discussions with various business and operations stakeholders to understand requirements and recommend suitable reporting approach for better consistency and data governance.
• Continuously drive to new insights into the growth of NFRR COE.

Business

• Support relevant stakeholders by collecting, analysing and summarising information and trends.

Regulatory & Business conduct

• Display exemplary conduct and live by the Groups Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
• Lead the Right shoring enablement to achieve the outcomes set out in the Banks Conduct Principles: Fair Outcomes for Clients; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk.
• Maintain stakeholder confidence and protect operations by keeping information confidential.

Project/Change Management

• Measure outcomes on Change initiatives/ program post-implementation to evaluate benefits realisation.
• Provide subject matter expert advice, guidance and support to the project managers on managing change.
• Review new business requirements and provide solutions where required.

Success Factors

• Acknowledgement from key stakeholders that the NFRR COE is effective and easy to do business with GBS.
• Good Voice of Business Partner / Workforce results.
• Streamlined reporting standards for NFRR related activities for the business and countries.

Our Ideal Candidate

• A bachelor's degree in IT, computer science, business management, or a related field.
• Agile implementation experience preferred
• A Project Management Professional (PMP/Prince2) certification is good to have.

Selection Criteria

• Minimum 5 years working experience in data analytics or business intelligence units, preferably in consultancy or financial industry.
• Relevant experience in using data is a prerequisite.
• Strategic thinking mindset and ability to logically structure and process large amounts of data into meaningful and actionable recommendations.
• Proven influencing and perseverance skills to tailor recommendation to the needs of stakeholders and effectively engage them to obtain commitment and drive impact.
• Analytical mind with sound business insights and the ability to translate the business problems and requirements into analytics solutions.
• Strong problem-solving skills and ability to proactively identify opportunities and drive results.
• Proven development of innovative and impactful systems solutions for reporting.
• Extensive experience with data visualisation.
• Experience of working in a cross functional remote global team.
• Self-motivated with can-do spirit and willing to take on new challenges and work to resolve issues.
• Ability to work under business environments with lesser clarity with an ability to drive business decisions.
• Proven ability to turn the complex into the simple, to cut through and focus on what really matters and tell simple story.
• Awareness and understanding of current technology concepts; database structure; business intelligence solutions; online versus offline solutions. Consulting experience and skill set strongly preferred
• Strong computer aptitude and ability to learn systems quickly.
• Strong attention to detail, with a quality-focused mindset.
• Strong presentation, communication and interpersonal skills.
• Time management and organisational skills.
• Excellent understanding of business metrics and performance management.
• Good verbal and written communication skills.
• Good understanding of CPBB or/and CCIB business.
• Agile certification is a plus.
• Business analysis certification (desirable).

Other than above roles, job holder should follow other job duties and responsibilities assigned by line manager from time to time.

Please note that the job description above will be reviewed during the Job Objective setting every year, which may be amended and agreed where necessary by the employee and the line manager.

Role Specific Technical Skills And Competencies

• Compliance policies and standards
• Compliance advisory
• Manage change
• Manage projects

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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