Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose xe2x80x93 the relentless pursuit of a world that works better for people xe2x80x93 we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting applications for the role of Business Analyst xe2x80x93 LXP administration xe2x80x93 Learning ProcessAs Learning Management System (LMS) manager, you will be responsible for the administration, maintenance, and support of the platform, ensuring a seamless learning experience for all users.ResponsibilitiesPlatform Administration: Manage user accounts, permissions, and roles within the LXP/ LMSContent Management: Upload, organize, and maintain learning content, including courses, videos, and other educational materials.User Support: Provide technical support to users, troubleshoot issues, and ensure timely resolution of problems.Reporting and Analytics: Generate and analyze reports on user engagement, course completion rates, and other key metrics to inform decision-making.Training and Onboarding: Conduct training sessions for new users and provide ongoing support to ensure effective use of the platform.Collaboration: Work closely with HR, IT, and other departments to align learning initiatives with organizational goals.Continuous Improvement: Stay updated on the latest features and updates and implement best practices to enhance the learning experience.Qualifications we seek in you!Minimum Qualifications / SkillsExperience: Good years of experience in Skillsoft-Pericipio LXP/ SuccessFactor LMSTechnical Skills: Proficiency in using Skillsoft Percipio/ SuccessFactor LMS. Strong understanding of e-learning standards and technologies.Communication Skills: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users.Preferred QualificationsOrganizational Skills: Excellent organizational skills with the ability to manage multiple tasks and priorities effectively.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact