Job Description

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.AGCO is looking to hire candidates for the position of IT Business Analyst II - Salesforce CRM. The IT Business Analyst II is an integral part of the Customer Technology Teams in the Agile Software Delivery Process. The IT Business Analyst enriches the team in the areas of Requirements Engineering, Continuous Testing and Production Support.Your ImpactRequirements Engineering

• Refinement of User Stories and Features
• Methodical support in generating ideas with Product Owners and Subject Matter Experts
• Determination, documentation, checking & coordination and management of requirements
• Definition of acceptance criteria
• Oversee regional/functional change management
• Definition of the integration points with other systems and communication of the effects of possible system changes in cooperation with other teams
• Contribution to the definition of wireframes and visual designs
• Support of the global development teams in clarifying requirements
• Visual representation of business processes
• Support in estimating efforts for new developments and improvements
• Knowledge transfer for new and changed functions for the change management process

Continuous Testing

• Quality assurance of the implementation of technical and functional requirements
• Planning and execution of tests
• Definition of test conditions and scripts
• Support in setting up test automation
• Analysis of test results
• Execution of pre and post deployment activities in Lower and Production environments

Production Support

• Successful processing of customer and dealer inquiries for troubleshooting and changes as part of the AGCO IT incident process
• Error analysis and support of the development team in troubleshooting
• Monitoring of the system uptime

General

• Active participation and preparation for agile ceremonies such as Product Increment Planning, Sprint Planning, Refinements, Sprint Reviews and Retrospectives
• Responsibility for compliance with all AGCO guidelines by all employees and teams, as well as compliance with all control processes and standards

Your Experience and Qualifications

• Bachelor`s / Master`s degree in computer science, IT, engineering or equivalent education
• Several years of professional experience. Minimum 5+yrs of relevant experience.
• Relevant experience in software development
• Knowledge of agile methods (e.g. SAFe) is an advantage
• Experience in requirements engineering, testing and production support is desirable
• Analytical comprehensive thinking
• Good communication skills in spoken and written English
• Independent and solution-oriented behavior
• Strong analytical, holistic and conceptual thinking
• Excellent communication skills and team-player attitude as well as the ability to interact with IT departments and any level of management
• Successfully influencing different groups and teams in a complex environment

Salesforce Certification:

• Salesforce Admin
• Salesforce Platform App Builder
• Salesforce Advanced Admin (is an advantage)
• Other Salesforce Core certifications are advantages (Sales Cloud Consultant, Community Cloud Consultant)

Your Benefits

• GLOBAL DIVERSITY - Diversity means many things to us, different brands, cultures, nationalities, genders, generations - even variety in our roles. You make us unique!
• ENTERPRISING SPIRIT- Every role adds value. We're committed to helping you develop and grow to realize your potential.
• POSITIVE IMPACT - Make it personal and help us feed the world.
• INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence - and work alongside teams of people worldwide who share your enthusiasm.
• MAKE THE MOST OF YOU - Benefits include health care and wellness plans and flexible and virtual work option.

Your WorkplaceAGCO is Great Place to Work Certified and has been recognized for delivering exceptional employee experience and a positive workplace culture. We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruiting, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.Join us as we bring agriculture into the future and apply now!Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities, or benefits and may change at any time with or without notice.AGCO is proud to be an Equal Opportunity Employer

AGCO