Job Description

DESCRIPTION Amazon.com strives to be Earth\'s most customer centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon\'s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company\'s DNA. The world\'s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Are you passionate about solving business challenges at a global scale Amazon Employee Services is looking for an experienced Business Analyst to join our team and help unlock insights which take our business to the next level. The ideal candidate will be excited about understanding and implementing new and repeatable processes to improve our employee global work authorization experiences. They will do this by partnering with key stakeholders to be curious and comfortable digging deep into the business challenges to understand and identify insights that will enable us to figure out standards to improve our ability to globally scale this program. They will be comfortable delivering/presenting these recommended solutions by retrieving and integrating artifacts in a format that is immediately useful to improve the business decision-making process. This role requires an individual with excellent analytical abilities as well as an outstanding business acumen. The ideal candidate knows and loves our customers (internal and external) and will work back from the customer to create structured processes for global expansions of work authorization, and help integrate new countries/new acquisitions into the existing program. They are experts in partnering and earning trust with operations/business leaders to drive these key business decisions. Responsibilities: . Own the development and maintenance of new and existing artifacts focused on analysis of requirements, metrics, and reporting dashboards. . Partner with operations/business teams to consult, develop and implement KPI\'s, automated reporting/process solutions, and process improvements to meet business needs. . Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. . Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks. . Participate in strategic and tactical planning discussions. . Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs. . Excellent writing skills, to create artifacts easily digestible by business and tech partners. . Work with the multiple stakeholders and Catalog Excellence team to capture new requirements to expand functionalities to operationalize catalog defects remediation process run by RBS consuming the output data from tech platforms. . Identify and deliver continuous improvements to: . generate accurate data to correct catalog defects across US, EU and APAC regions . simplify and automate operations for RBS to remove repetitive and non-value-added operations . establish a clear and simple tool and workflow for product owners (Business Managers and Product Developers) to provide their contributions to remediate catalog defects. . Provide continuous training on new and established functionalities and ongoing support to the RBS team owning catalog defects remediation process . Provide continuous KTLO for the new and established functionalities built in various tools including training and ongoing support to the RBS team to drive adoption and remove roadblocks during daily operations. . Partner with Operations and Tech teams to pass the requirements to build a new long-term solution to automate the end-to-end defects remediation workflow and deprecate manual workflow. BASIC QUALIFICATIONS . BA/BS in Business, Computer Science, Finance or related field . 2+ years of relevant work experience in a role requiring application of analytic skills in a business analyst, data analyst or statistical analyst role . 2+ years of experienced developing requirements and creating requirements documents and process flows . An ability and interest in working in a fast-paced, ambiguous and rapidly changing environment . Highly proficiency in MS-Excel, VBA coding, Python, Business Intelligence, UI Building, . Advanced knowledge of MySQL We are open to hiring candidates to work out of one of the following locations: Banagalore, KA, IND | Chennai, TN, IND BASIC QUALIFICATIONS - 1+ years of tax, finance or a related analytical field experience - 2+ years of complex Excel VBA macros writing experience - Experience defining requirements and using data and metrics to draw business insights - Experience with SQL or ETL PREFERRED QUALIFICATIONS - Experience working with Tableau - Experience using very large datasets

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