Job Description

job details

Primary Responsibilities include:

• Requirements Elicitation - Engage and coordinate with program teams or partners to understand the business requirements; detail out scope documents, functional & non-functional requirements, features, etc., ensuring all stated and unstated stakeholder needs are captured.
• Ability to interact effectively with the project managers, program teams, directors, and volunteers during requirements gathering, analysis, business UAT and user training sessions.
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development; Document the user stories and acceptance criteria; Business Process Modelling. Create as-is/to-be process maps and stakeholder journeys.
• Support Project Manager/ Delivery Team in delivering the mission-critical solutions to the end users of Bhumi.
• Drive and challenge the presumptions of delivery teams on how they will successfully execute their quality assurance plans; Ensure stakeholder satisfaction through aiding the process of quality software development.
• Provide and support the implementation of Bhumi projects solutions by building relationships and partnerships with key stakeholders; identifying the needs; determining and carrying out necessary processes and practices; monitoring progress and business results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities.

Preferred Education Qualification / Experience:

• A minimum of 2 years experience in business analysis or a related field.
• Must have working knowledge in software applications and its development methodologies.
• Practical experience generating requirements documents and user test cases.
• Excellent communicator with the ability to translate data into actionable insights.
• Prior experience in the non-profit sector or in volunteering would be an advantage.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively at all levels.
• Exposure to requirements elicitation tools or techniques will be an advantage.
• Data analysis - Proficiency with SQL, Microsoft Excel
• Proven capabilities in user-testing management
• Proven contribution to the development of innovative and impactful systems solutions.

Other Information:

• Scope: Full time
• Expected Joining Date: Immediate
• Reporting to: Technical Project Manager
• Location: Chennai/Remote

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Randstad