Job Description

Why BT?We\'ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world\'s first telecommunications company. At our heart we\'re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we\'ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that\'s you and what you\'re looking for, we\'d love you to be part of our future.Why this job mattersAs part of BT Digital, we\'re spearheading and driving the digital transformation of one of the UK\'s most recognisable brands. We\'re talking about driving new digital experiences for our customers in new markets, transforming our architecture and developing industry leading capabilities in Data, AI, Fintech and Healthcare. We\'re stripping out unnecessary complexity for customers and colleagues and introducing agile methodologies.Within Digital, the COO (Chief Operating Officer) team plays a critical role in driving the Digital transformation: we set and implement the overall BT Digital strategy and plans and we are the engine room driving the outcomes required for our customers. We work across multiple customer units (e.g. Consumer, BT Business divisions) covering needed updates to products, customer journeys, platforms, 3rd parties, strategic partners, IT architecture and innovation.The Performance Insights team is part of COO, and is responsible for the performance management of the pan-BT Transformation, ensuring that our Digital strategy is at the heart of all delivery. Working with senior leaders, we provide data-driven insight to enable informed decision making and ensure we are successfully transforming the business. We have the opportunity to enable BT to step change its Transformation performance, not only in scale, but also in a sustainable way for our customers and other stakeholders. We put Digital at the heart of BT, by aligning the aims of our pan BT Transformation with the goals for Digital as a unit.Responsibilities

• Design, develop, and maintain dashboards and reports using Qlik Sense and Power BI.
• Collaborate with stakeholders to understand their data visualization needs and translate them into dashboard requirements.
• Ensure dashboards provide accurate, timely, and accessible information.
• Optimize data models for performance and scalability.
• Provide training and support to end-users on dashboard usage and interpretation.
• Create and maintain Power Automate flows to streamline data processes and enhance dashboard functionality

Skills

• Data driven insight & analysis: Ability to quickly generate hypotheses and see what available data could prove or disprove those
• Data first mindset: defining a sustainable approach to manage, manipulate and provide insight and information to all of Digital on a self-serve basis
• Influencing and collaborative ability: ability to navigate, interact and influence many teams across BT: driving collaboration and outcomes
• Excellent communicator: ability to articulate ideas and insights in a succinct and engaging way and capable of engaging and influencing through communications

Experience

• Proficient in Qlik Sense and Power BI for creating dashboards, visualizations, and reporting solutions.
• Experience with data modeling, SQL, and data analysis.
• Familiarity with Qlik Management Console for publishing dashboards.
• Understanding of data transformation and ETL processes.
• Ability to work with various data sources, including SQL databases, Excel, and flat files.
• Proficiency in Power Query for data transformation and preparation within Power BI.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration abilities.
• Experience in dashboard design and implementation, particularly in Qlik and Power BI.
• Understanding of Power Automate for data process.
• Familiarity with cloud services such as GCP, AWS and Azure is a plus.

A FEW POINTS TO NOTE:Although these roles are listed as full-time, if you\'re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.DON\'T MEET EVERY SINGLE REQUIREMENT?Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We\'re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you\'re excited about this role but your past experience doesn\'t align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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