: Responsibilities: Assist customers with their Queries/Requests through email, chat, or phone. Raise Request & sales lead of the customer from CRM. Generate leads and educate customers about new products & their benefits. Highly target driven and eagerness to accomplish goal to be able to collect the Incentives (daily, weekly or monthly). Maintain and adhere to compliance guidelines Capture sales lead, highlight and suggest an improvement Adherence to the monthly sales parameters including Quality, Efficiency, and Accuracy targets. Maintain adequate knowledge levels on products, processes, and systems used Able to work in high energy, dynamic \'Pressurized\' environment Promote strong business relationship with key accounts Ensure timely delivery of service by communicating within the team A positive attitude and the ability to quickly learn are a must. Skills: Must be an excellent communicator Combining the ability to manage and handle challenging clients 2+ years of Tele-Sales Experience Bachelor\'s in any field or relevant courses (Candidate from Marketing field would be given preference) Deep understanding of the workflow and process-flow Ability to cross sell and up-sell after understanding the client\'s requirement Good Negotiation, convincing power with customer success and retention skills Language: English, Hindi and Gujarati
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