Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.1. Ensure the services deliverables in JLL scope required by Client & as per JLL MSA Contract is always met & delivered. Measurables: Nil business escalations or complaints during my duty hours.2. Managing calls on helpdesk & check all the emails on helpdesk ID and personal ID both3. Ensure that drivers report asper SLA.4. Ensure all calls answered & employees are supported with adequate assistance.5. Responsible for task assigned by the line manager as per the site operations\' requirement.6. Responsible for OTA report preparing and sharing all reports with respective process and management on daily basis.7. Ensure timely deployment of cabs been done by vendor towards ensuring OTA/OTD.8. Ensure feedback calls made to all women employees using Maternity cab facility and resolve all the queries.9. Ensure that in case of panic alarm, the employee should be contacted within 2 minutes and adequate support needs to be provided.10. Ensure all the trips should perform through the transport tool.11. Ensuring all tickets should be closed timely.12. Mandated number of trainings hours as per Client & JLL agreed list. Mandatory JLL Online training of Ethics & Compliance & Information Security to be 100% completed.13. Submission of Daily, Weekly & Monthly Helpdesk Reports.14. Report Incident, accident and near missed as per the TAT.Location:On-site -Bengaluru, KAIf this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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