Job Description

:Key Result Areas
Position : ABM- RETAIL
S.NO. DESIRED RESULT WEIGHTAGE KEY PERFORMANCE INDICATOR Annexure
1 Achieve the defined Disbursement Targets 55 % of Achievement Annexure 1
2 Collection efficiency & Portfolio Quality 20 ED % and Bounce Resolution Annexure 2
3 Team Management 10 Attrition & Incentive Earning of Team Annexure 3
4 Process Orientation 10 Audit Score Annexure 4
5 Team Development 5 Average Mandays of Training per Team Member Annexure 5
Annexure - 1
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
% of Retail Target >120% of Retail Target (111 -120)% of Retail Target (100% - 110%) of Retail Target (90 -99)% of Retail Target
Annexure - 2
Performance Rating Repayment % to be achieved
5 (Excellent) 100% repayment achieved on all collection days during the review period
4 (Very Good) 99.50 to 99.98% repayment achieved by end of every month during the review period
3 (Good) 99% to 99.49% repayment achieved on any month during the review period
2 (Adequate) 98% to 99% repayment achieved on any month during the review period
1 (Far below the expectation) Below 98% repayment achieved for any month during the review period
Annexure - 3
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
Attrition % 11% - 15% Annualized Attrition 16% - 25% Annualized Attrition 26% -35% Annualized Attrition >35% Annualized Attrition
% of eligible employees earning incentive >75% of employees earned incentive >50%-75% of employees earned incentive 35%-49% of employees earned incentive 20-34% of employees earned incentive
Annexure - 4
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
Audit Score >95% 91 - 95% 81-90% 71-80%
Annexure - 5
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
Average Mandays of Training per Team Member >=3 2.5-2.99 2-2.49 1-1.99

Equitas Small Finance Bank