Job Description

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Branch Manager


Job ID CON2015-202 Department Retail Liabilities - Branch Banking Location Hyderabad Number of Positions 1 Reporting Relationship Area Manager - Branch Banking Position Grade Senior Manager/Chief Manager


The Relationship Management team is part of the Retail Liabilities division of the Consumer Bank.


This vertical specializes in acquiring/sourcing/expanding and developing High net worth customer relationship for retail liabilities and commercial assets through external individual efforts or acquisition channels. We also cross sell other bank products to existing customer mapped to us and inform customers of new products or product enhancements to further expand the banking relationship. We also ensure high level of customer service to our customers. The vertical has Pan India presence with coverage in all of the major towns of the country. The Relationship team comprises Relationship Officers, Relationship Managers for Branch Banking and Relationship Managers for Business banking (latter also sourcing for commercial assets) who are responsible for acquiring customers and ensuring customer service orientation for the division.
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Enhancement of Deposit pool from Customers
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Establishing standards and delivery of service
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Sale of non-deposit products. Cross selling targets progressively
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Sale of MF and Insurance products
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Fee Income
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Branch Administration
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Regulatory Compliance
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Manage productivity and overall morale of branch team members
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Overall responsible for break-even and P&L of branch
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Overall 4-6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities
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Must have had Sales experience and exposure, preferably of Liabilities products
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Qualifications- MBA / CA/ CAIIB
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Good Leadership skills
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In-depth understanding of financial instruments, markets and macro micro economic processes
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Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT"
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Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
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Conscientious
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Extrovert
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Adaptable
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Affable


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