Branch Manager
Year Kottayam, Kerala, India
Job Description
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Skill Set
+91 6238812900
- 10+ years of experience progressively more responsible experience within a NBFC or Finance Industry.
- A thorough knowledge of Gold loan, Business Loan, branch operations, lending policies and customer relations.
- Able to provide quality leadership to a large team of sales people.
- Strong communication and Gold Loan experience.
- In-depth knowledge of the industry and its current events.
- The ability to handle pressure and meet deadlines.
- Skill in prioritizing and triaging obligations.
- Excellent time management and organization skill.
- Generate new business within branches for customer accounts, loans, and cash management.
- Supervise branch staff, including development and discipline to help meet sales goals, strict adherence to policies and procedures, and to provide exceptional customer service, with staff level based on branch staffing model.
- Approve paid time off, create schedules for staff and assure staff hours/staff costs are within established criteria.
- Process loan applications; pursuant to authority, policy and procedure.
- Prepare accurate reports as requested by management.
- Handle customer complaints and inquiries.
- Maintain a strong, visible and positive presence in the community through involvement in community events and clubs.
- Comply with all bank policies, regulations, and laws applicable to carrying out duties and responsibilities.
- Oversee the performance of other employees who work in their branches.
- Directly supervises the assistant branch manager, head teller and tellers in the branch. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Pitching products and/or services.
- Maintaining fruitful relationships with existing customers.
- identify new leads and potential new markets.
- Training personnel and helping team members develop their skills.
- Health insurance
- Leave encashment
- Provident Fund
- Day shift
- Performance bonus
- Quarterly bonus
- Yearly bonus
- Bachelor's (Preferred)
- total work: 10 years (Preferred)
- Management: 5 years (Preferred)
+91 6238812900
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Job Detail
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Job IdJD3324545
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKottayam, Kerala, India
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EducationNot mentioned
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ExperienceYear